Add external contacts to your contacts list (Windows, Mac, iPhone, iPad & Android) You can now add some of your contacts from Outlook (Windows) and your Contacts app (Mac) into your Webex Teams Contacts list and group them, making it easy to find someone and place a call. Sign in to Webex Teams for group chat, video calling, and sharing documents with your team. It's all backed by Cisco security and reliability. To connect to Webex at UMass Amherst and join a group or meeting from the device of your choice, you must first log in to the service via one of the several methods listed below. The Webex Teams and Webex Meetings apps are both available via web browser, desktop clients (Windows and Mac.

This document will highlight the steps needed for installing Webex successfully on both Windows OS and Mac OS.

Note: If your computer is owned by UW-Madison, please contact your local IT support for help with installing Webex products. The software may be installed and used on personal machines, but should not be redistributed without permission.

Install Webex Teams

1. Navigate to the Campus Software Library or Cisco Webex Teams site to acquire the Webex for Windows OS installation file
   1. Campus Software Library is a per-machine installer
   2. Cisco Webex site is a per-user installer
2. Navigate to where the downloaded file was placed and double click the file
3. Select 'Next'
   
   1. You will be prompted to enter administrator credentials after performing this step if you downloaded from the Campus Software Library
   2. Installation will occur after performing the above step
      
4. After installation has occurred, select 'Finish'
   
5. Depending on the installer used, next steps are as follows:
   1. Campus Software Library: The machine will now have Webex installed. This will not need to be repeated for other users of the computer
   2. Cisco Webex site: The current user will now have Webex installed. This will need to be repeated for other users of the computer

Webex Teams Macos Catalina

1. Search for 'Webex' from the start menu and run the application
2. Select 'Agree'
   
3. If this is the first time Webex will be on the system, select 'Get Started'
4. Enter in your primary email address and select 'Next'
   
   1. Further information on primary email addresses may be found here
      
5. Enter in your NetID and password. Select 'Login'
6. Webex will now be ready for you to use

1. Navigate to the Campus Software Library or Cisco Webex Teams site to acquire the Webex for Mac OS installation file
2. Navigate to where the downloaded file was placed and double click the file
3. A drive will appear on your desktop named 'Webex'. Double click the drive
4. Drag 'Webex' into the 'Applications' folder
   
   1. You will be prompted to enter administrator credentials after performing this step
      
5. The computer will now have Webex installed. This will not need to be repeated for other users of the machine

1. Search for 'Webex' form the search bar and run the application.
   
   1. You may be prompted with a security prompt when launching this application for the first time. Select 'Open'
2. If this is the first time Webex will be on the system, select 'Get Started'
3. Enter in your primary email address and select 'Next'
   
   1. Further information on primary email addresses may be found here
      
4. Enter your NetID and password. Select 'Login'
5. Webex will now be read for you to use