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If the remote device is another computer running Windows 10, download Microsoft’s Remote Desktop app from the Microsoft Store to streamline the process of setting up remote access. Whether you’re looking for ideas to stay connected to those that matter most or productivity tips for working remotely, stay a step ahead with these Windows resources. See what’s new below or scroll down for more ideas on how to connect, work, learn, and play. See all tips for staying productive and connected at home.
Applies to: Windows 10, Windows 8.1, Windows Server 2019, Windows Server 2016, Windows Server 2012 R2
You can use Remote Desktop to connect to and control your PC from a remote device by using a Microsoft Remote Desktop client (available for Windows, iOS, macOS and Android). When you allow remote connections to your PC, you can use another device to connect to your PC and have access to all of your apps, files, and network resources as if you were sitting at your desk.
Note
You can use Remote Desktop to connect to Windows 10 Pro and Enterprise, Windows 8.1 and 8 Enterprise and Pro, Windows 7 Professional, Enterprise, and Ultimate, and Windows Server versions newer than Windows Server 2008. You can't connect to computers running a Home edition (like Windows 10 Home).
To connect to a remote PC, that computer must be turned on, it must have a network connection, Remote Desktop must be enabled, you must have network access to the remote computer (this could be through the Internet), and you must have permission to connect. For permission to connect, you must be on the list of users. Before you start a connection, it's a good idea to look up the name of the computer you're connecting to and to make sure Remote Desktop connections are allowed through its firewall.
How to enable Remote Desktop
The simplest way to allow access to your PC from a remote device is using the Remote Desktop options under Settings. Since this functionality was added in the Windows 10 Fall Creators update (1709), a separate downloadable app is also available that provides similar functionality for earlier versions of Windows. You can also use the legacy way of enabling Remote Desktop, however this method provides less functionality and validation.
Windows 10 Fall Creator Update (1709) or later
You can configure your PC for remote access with a few easy steps.
- On the device you want to connect to, select Start and then click the Settings icon on the left.
- Select the System group followed by the Remote Desktop item.
- Use the slider to enable Remote Desktop.
- It is also recommended to keep the PC awake and discoverable to facilitate connections. Click Show settings to enable.
- As needed, add users who can connect remotely by clicking Select users that can remotely access this PC.
- Members of the Administrators group automatically have access.
- Make note of the name of this PC under How to connect to this PC. You'll need this to configure the clients.
Windows 7 and early version of Windows 10
To configure your PC for remote access, download and run the Microsoft Remote Desktop Assistant. This assistant updates your system settings to enable remote access, ensures your computer is awake for connections, and checks that your firewall allows Remote Desktop connections.
All versions of Windows (Legacy method)
To enable Remote Desktop using the legacy system properties, follow the instructions to Connect to another computer using Remote Desktop Connection.
Should I enable Remote Desktop?
Microsoft Remote Connect Ps4
If you only want to access your PC when you are physically using it, you don't need to enable Remote Desktop. Enabling Remote Desktop opens a port on your PC that is visible to your local network. You should only enable Remote Desktop in trusted networks, such as your home. You also don't want to enable Remote Desktop on any PC where access is tightly controlled.
Be aware that when you enable access to Remote Desktop, you are granting anyone in the Administrators group, as well as any additional users you select, the ability to remotely access their accounts on the computer.
You should ensure that every account that has access to your PC is configured with a strong password.
Why allow connections only with Network Level Authentication?
If you want to restrict who can access your PC, choose to allow access only with Network Level Authentication (NLA). When you enable this option, users have to authenticate themselves to the network before they can connect to your PC. Allowing connections only from computers running Remote Desktop with NLA is a more secure authentication method that can help protect your computer from malicious users and software. To learn more about NLA and Remote Desktop, check out Configure NLA for RDS Connections.
If you're remotely connecting to a PC on your home network from outside of that network, don't select this option.
Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.
Open Quick Assist
Select Start > Quick Assist.
Give assistance
Select Start > Quick Assist (or select the Start button, type Quick Assist in the search box, then select it in the results). Select Assist another person, then send the 6-digit code to the person you're helping. When they've entered it, select either Take full control or View screen. Select Continue and wait for the person you're helping to allow the connection.
Get assistance
Select Start > Quick Assist (or select the Start button, type Quick Assist in the search box, then select it in the results). In the Code from assistant box, enter the 6-digit code you were given, and select Share sceen. Wait for your helper, then select Allow in the window that displays.
Microsoft Remote Connection For Mac
You can also use Windows Remote Assistance and Easy Connect to give and receive remote assistance.